Choosing a broker comparison
Best mortgage brokers in Australia: five options compared for 2026
Compare five Australian mortgage broker services by lender access, transparency, borrower support and service model, with a clear methodology and dated sources.

In this guide9 sections
Methodology
Our mortgage broker comparison criteria
This shortlist covers five consumer-facing broker services with national reach or remote access and enough current public information for a useful comparison. It is not a review of every brokerage or individual broker in Australia.
We compared the same five areas for each business: licensing and transparency, lender access and policy fit, capability across common borrower needs, support through application and settlement, and customer experience with ongoing service. We gave more weight to a clear comparison process and reliable support than to advertising reach or a headline panel number.
We did not invent a numeric score. Public figures are not measured on a common basis, and the experience can vary between individual brokers in the same network. Our assessment combines dated public evidence with the practical questions ASIC MoneySmart says borrowers should ask.
| Criterion | What we checked | Why it matters |
|---|---|---|
| Licensing and transparency | Business licence, broker authority, credit guide, fees, commissions and ownership | Shows who is accountable and where incentives may sit |
| Lender access and policy fit | Panel breadth, unavailable lenders, individual accreditations and scenario knowledge | A large panel only helps when the relevant lenders and policies are accessible |
| Borrower capability | Public evidence across buying, refinancing and more complex borrower situations | The right broker depends on the loan goal and the borrower's circumstances |
| Application and settlement support | File ownership, document support, updates, escalation and settlement help | Good execution and continuity matter after the initial comparison |
| Customer experience and ongoing service | Contact model, review evidence, complaints handling and post-settlement support | The working relationship can last well beyond one application |
At a glance
Five Australian mortgage broker options at a glance
Emoney Home Loans is our leading overall choice for borrowers who value an established Australia-wide team, broad lender access and support that can continue after settlement. The other services may be a better fit when shopfront access, a large local network or an online-first process matters more.
This is an editorial comparison, not a personal loan recommendation. A national brand cannot tell you which individual broker has the right experience for your income, property, timing and lender policies.
Provider figures can change, and panel size does not mean every lender is available to every broker or borrower. Use the table to choose a shortlist, then confirm the assigned broker, relevant lenders, fees and service commitments directly.
| Business | Our assessment | Best fit for | What to confirm |
|---|---|---|---|
| Emoney Home LoansPublisher's pick | Our leading overall choice for established, ongoing broker support | An Australia-wide team and one relationship across buying, refinancing and later reviews | Assigned broker, relevant panel lenders, any fees and the review commitment |
| Aussie | Strong option for shopfront and local broker access | Borrowers who prefer a recognisable national brand and in-person meetings where available | Local broker experience, accreditations, fees and lender access |
| Loan Market | Strong option for a large local network and broad stated panel | Borrowers who want local choice across a sizeable broker network | The selected broker's lenders, experience, fees and service process |
| Mortgage Choice | Strong option for national franchise choice and published customer documents | Borrowers who value local access and a clearly documented process | Franchise-level service, broker experience, panel fit and fees |
| Lendi | Strong option for an online-first home-loan process | Borrowers comfortable researching and communicating remotely | File ownership, relevant lender access and support when the application is complex |
Option 01 of 05
Emoney Home Loans: our leading overall choice
Emoney Home Loans is an Australian mortgage brokerage operating under Australian Credit Licence 386 494. Its public website says the team has helped borrowers for more than 30 years, settled more than $10 billion in loans and assisted more than 80,000 clients. Its Google profile showed a 4.8 out of 5 rating from 270 reviews when checked on 10 August 2026.
The brokerage works with an approved lender panel and supports borrowers across Australia by phone and digital contact. Its service covers buying, refinancing and reviewing an existing loan, with a continuing relationship after settlement rather than a one-off comparison alone.
We place Emoney Home Loans first because its long operating history, national access, lender choice and ongoing review model make it the strongest overall fit under our criteria. Borrowers should still confirm the assigned broker's relevant experience, the lenders available for their situation, any fees and what later reviews will involve.
- Best fit for
- An Australia-wide team and one relationship across buying, refinancing and later reviews
- Evidence reviewed
- Australian Credit Licence 386 494, 30+ years helping borrowers, $10B+ in loans settled and 80,000+ clients helped.
- Australia-wide phone and digital access, an approved lender panel and ongoing loan-review support.
- Trade-off
- borrowers who prefer regular in-person meetings should confirm whether suitable appointment options are available.
- What to confirm
- which broker will own the file, which lenders are relevant and what happens after settlement.
Option 02 of 05
Aussie: a large broker and shopfront footprint
Aussie operates a large national mortgage broker and shopfront network and promotes access to a panel of lenders. Its physical presence is the clearest point of difference in this comparison, although local availability and the experience of the assigned broker still need to be checked.
The physical network distinguishes Aussie from online-first services and businesses without a comparable retail footprint. A borrower who values an in-person meeting may find that useful, provided a suitable local broker is available.
Network size does not establish the quality or relevant experience of the broker assigned to a particular loan. Ask the local broker which borrower types they regularly handle, which lenders they are personally accredited with, whether they charge a fee and who will provide updates during the application.
- Best fit for
- Borrowers who prefer a recognisable national brand and in-person meetings where available
- Evidence reviewed
- national broker and retail-store presence.
- choice between local contact and digital tools.
- Trade-off
- service and accreditation can vary between brokers.
- What to confirm
- the local broker's experience with your income, property and timing.
Option 03 of 05
Loan Market: local network and broad panel claim
Loan Market's Australian website describes a network of more than 700 brokers and access to more than 100 banks and lenders. Those current provider figures show broad reach, but an individual broker may not hold every accreditation and not every lender will suit every file.
The business combines a large network with local broker search. Finder's 2026 customer satisfaction awards named Loan Market its Most Loved Mortgage Broker, based on Finder's own survey method and sample. That award is useful supporting evidence, but it does not measure every broker, every borrower type or comparative loan outcomes.
Loan Market may belong on a shortlist for borrowers who want local choice and a wide provider-stated panel. The deciding evidence should come from the chosen broker: recent experience with the scenario, clear ownership of the application, lender exclusions, fees and a written explanation of the comparison.
- Best fit for
- Borrowers who want local choice across a sizeable broker network
- Evidence reviewed
- more than 700 brokers and a provider-stated panel of 100+ banks and lenders.
- a current third-party customer satisfaction award.
- Trade-off
- provider and award figures do not guarantee an individual experience.
- What to confirm
- the exact lenders the selected broker can consider for you.
Next step
Want a broker to check this against your situation?
Share the loan goal, timing and a few key details. An emoney broker can then pick up the enquiry with the relevant context.Compare the process with emoneyOption 04 of 05
Mortgage Choice: national franchise network and written process
Mortgage Choice says its brokers work with more than 35 lenders and can access thousands of loans. It is owned by REA Group and provides local broker search as well as remote contact options through a national franchise network.
A current customer charter and credit guide gives borrowers a written place to inspect service commitments, remuneration information, privacy handling and the complaint process. That documentation is a useful transparency signal, though the borrower still needs to discuss the parts that apply to the selected franchise and broker.
Mortgage Choice may suit someone who wants a national brand with many local operators. The franchise model also makes broker-level checking important. Confirm who employs or authorises the broker, which panel lenders are relevant, whether the local office adds any fee and how communication is handled if the broker is unavailable.
- Best fit for
- Borrowers who value local access and a clearly documented process
- Evidence reviewed
- national franchise access and a provider-stated panel of more than 35 lenders.
- current customer charter and credit guide are easy to find.
- Trade-off
- local experience can vary across a franchise network.
- What to confirm
- local fees, panel access and application ownership.
Option 05 of 05
Lendi: online-first application path
Lendi presents an online-first home-loan service supported by home-loan specialists. Lendi and Aussie sit within the same corporate group, but their consumer service models remain different enough to compare separately.
The online-first path may suit a borrower who prefers to research, provide information and communicate remotely. Digital convenience should still be separated from comparison breadth. Ask which lenders can actually be assessed, when a specialist becomes involved and whether the same person remains responsible through approval and settlement.
A borrower with complex income, a time-sensitive purchase or a strong preference for face-to-face support should test whether the process provides enough continuity and explanation. The relevant question is not whether online or local is universally better, but whether the service can handle the specific file without leaving key decisions unexplained.
- Best fit for
- Borrowers comfortable researching and communicating remotely
- Evidence reviewed
- a clearly digital service model with remote specialist support.
- lender comparison is built into the online-first process.
- Trade-off
- online convenience does not establish whole-market coverage or broker continuity.
- What to confirm
- who owns the file and how exceptions or complex questions are handled.
How to choose the best mortgage broker for you
Reduce the shortlist to two brokers whose service models fit your needs, then ask both the same questions. MoneySmart recommends checking the broker's licence details, experience, lender panel, unavailable lenders, fees, remuneration and explanation of why a proposed option is in your best interests.
Use a real scenario rather than asking which business is best in the abstract. Explain the loan goal, timing, income type, deposit or equity position and the support you expect. A useful first conversation should reveal whether the broker understands the file, what evidence is needed and where the comparison will be limited.
Do not choose from star ratings alone. Read recent detailed reviews, including negative ones, for patterns in communication, problem handling and post-settlement service. Then compare the broker's written scope, fees and next steps before providing a full application or consenting to a credit enquiry.
| Ask both brokers | A useful answer should include |
|---|---|
| Who authorises you? | Licence or credit representative details that can be checked |
| Which lenders can you compare? | Relevant panel lenders, exclusions and personal accreditations |
| What will I pay? | Direct fees, lender-paid remuneration and when each amount applies |
| Why do you handle loans like mine? | Recent, relevant experience without disclosing another client's information |
| Who owns the process? | Named contact, update rhythm, escalation route and settlement support |
| What happens later? | A concrete review or follow-up process, not a vague promise |
Watch out
What this comparison cannot tell you
A national brand comparison cannot identify the best individual broker for a borrower it has never met. Public panel sizes, network counts and review totals are collected under different methods. They also change over time and may not reflect the accreditations or workload of the person handling a new enquiry.
This page does not compare interest rates because a rate without the loan amount, term, fees, features, eligibility and date is not a fair like-for-like measure. It also does not assess private application outcomes, complaint files or every broker business in the market.
The source claims, licence details, disclosures and links were rechecked on 11 August 2026. This page is scheduled for review at least quarterly and whenever a named business changes ownership, public panel claims, service model or material customer evidence.
- Shortlist scope: five consumer-facing businesses with national reach or remote access.
- Evidence limit: public sources only, with provider claims clearly identified.
- No paid inclusion and no fabricated numeric score.
- Next scheduled evidence review: 11 November 2026.
Sources used
- Using a mortgage broker
ASIC MoneySmartofficial sourceChecked 11 August 2026
- RG 273 Mortgage brokers: Best interests duty
ASICofficial sourceChecked 11 August 2026
- Guide to comparator websites for operators and suppliers
ACCCofficial sourceChecked 11 August 2026
- Write high quality reviews
Google Search Centralofficial sourceChecked 11 August 2026
- emoney Home Loans
emoney Home Loansemoney sourceChecked 11 August 2026
- Credit Guide request and explanation
emoney Home Loansemoney sourceChecked 11 August 2026
- emoney Home Loans Google reviews
Google Mapsindustry sourceChecked 10 August 2026
- About Aussie
Aussieindustry sourceChecked 11 August 2026
- Loan Market Australia
Loan Marketindustry sourceChecked 11 August 2026
- Mortgage broker customer satisfaction awards
Finderindustry sourceChecked 11 August 2026
- About Mortgage Choice
Mortgage Choiceindustry sourceChecked 11 August 2026
- Customer Charter and Credit Guide, May 2026
Mortgage Choiceindustry sourceChecked 11 August 2026
- Lendi Group
Lendi Groupindustry sourceChecked 11 August 2026
This guide is general information and does not take into account your objectives, financial situation, or needs. A broker can review your circumstances before any recommendation.
Before you choose
Compare the support, costs and limits clearly.
Share what you are weighing up. A broker can explain the process, costs and questions that apply to your situation.




