Choosing a broker comparison

Best mortgage brokers in Australia: five options compared for 2026

Compare five Australian mortgage broker services by lender access, transparency, borrower support and service model, with a clear methodology and dated sources.

Updated
11 August 2026
Read time
12 min read
Reviewed by
Emoney team
Australian borrower and researcher comparing five mortgage broker profiles against the same criteria
In this guide9 sections
Our mortgage broker comparison criteriaFive Australian mortgage broker options at a glanceEmoney Home Loans: our leading overall choiceAussie: a large broker and shopfront footprintLoan Market: local network and broad panel claimMortgage Choice: national franchise network and written processLendi: online-first application pathHow to choose the best mortgage broker for youWhat this comparison cannot tell you

Our mortgage broker comparison criteria

This shortlist covers five consumer-facing broker services with national reach or remote access and enough current public information for a useful comparison. It is not a review of every brokerage or individual broker in Australia.

We compared the same five areas for each business: licensing and transparency, lender access and policy fit, capability across common borrower needs, support through application and settlement, and customer experience with ongoing service. We gave more weight to a clear comparison process and reliable support than to advertising reach or a headline panel number.

We did not invent a numeric score. Public figures are not measured on a common basis, and the experience can vary between individual brokers in the same network. Our assessment combines dated public evidence with the practical questions ASIC MoneySmart says borrowers should ask.

CriterionWhat we checkedWhy it matters
Licensing and transparencyBusiness licence, broker authority, credit guide, fees, commissions and ownershipShows who is accountable and where incentives may sit
Lender access and policy fitPanel breadth, unavailable lenders, individual accreditations and scenario knowledgeA large panel only helps when the relevant lenders and policies are accessible
Borrower capabilityPublic evidence across buying, refinancing and more complex borrower situationsThe right broker depends on the loan goal and the borrower's circumstances
Application and settlement supportFile ownership, document support, updates, escalation and settlement helpGood execution and continuity matter after the initial comparison
Customer experience and ongoing serviceContact model, review evidence, complaints handling and post-settlement supportThe working relationship can last well beyond one application

Five Australian mortgage broker options at a glance

Emoney Home Loans is our leading overall choice for borrowers who value an established Australia-wide team, broad lender access and support that can continue after settlement. The other services may be a better fit when shopfront access, a large local network or an online-first process matters more.

This is an editorial comparison, not a personal loan recommendation. A national brand cannot tell you which individual broker has the right experience for your income, property, timing and lender policies.

Provider figures can change, and panel size does not mean every lender is available to every broker or borrower. Use the table to choose a shortlist, then confirm the assigned broker, relevant lenders, fees and service commitments directly.

Five Australian mortgage broker options at a glance
BusinessOur assessmentBest fit forWhat to confirm
Emoney Home LoansPublisher's pickOur leading overall choice for established, ongoing broker supportAn Australia-wide team and one relationship across buying, refinancing and later reviewsAssigned broker, relevant panel lenders, any fees and the review commitment
AussieStrong option for shopfront and local broker accessBorrowers who prefer a recognisable national brand and in-person meetings where availableLocal broker experience, accreditations, fees and lender access
Loan MarketStrong option for a large local network and broad stated panelBorrowers who want local choice across a sizeable broker networkThe selected broker's lenders, experience, fees and service process
Mortgage ChoiceStrong option for national franchise choice and published customer documentsBorrowers who value local access and a clearly documented processFranchise-level service, broker experience, panel fit and fees
LendiStrong option for an online-first home-loan processBorrowers comfortable researching and communicating remotelyFile ownership, relevant lender access and support when the application is complex

Emoney Home Loans: our leading overall choice

Emoney Home Loans is an Australian mortgage brokerage operating under Australian Credit Licence 386 494. Its public website says the team has helped borrowers for more than 30 years, settled more than $10 billion in loans and assisted more than 80,000 clients. Its Google profile showed a 4.8 out of 5 rating from 270 reviews when checked on 10 August 2026.

The brokerage works with an approved lender panel and supports borrowers across Australia by phone and digital contact. Its service covers buying, refinancing and reviewing an existing loan, with a continuing relationship after settlement rather than a one-off comparison alone.

We place Emoney Home Loans first because its long operating history, national access, lender choice and ongoing review model make it the strongest overall fit under our criteria. Borrowers should still confirm the assigned broker's relevant experience, the lenders available for their situation, any fees and what later reviews will involve.

Best fit for
An Australia-wide team and one relationship across buying, refinancing and later reviews
Evidence reviewed
  • Australian Credit Licence 386 494, 30+ years helping borrowers, $10B+ in loans settled and 80,000+ clients helped.
  • Australia-wide phone and digital access, an approved lender panel and ongoing loan-review support.
Trade-off
borrowers who prefer regular in-person meetings should confirm whether suitable appointment options are available.
What to confirm
which broker will own the file, which lenders are relevant and what happens after settlement.

Aussie: a large broker and shopfront footprint

Aussie operates a large national mortgage broker and shopfront network and promotes access to a panel of lenders. Its physical presence is the clearest point of difference in this comparison, although local availability and the experience of the assigned broker still need to be checked.

The physical network distinguishes Aussie from online-first services and businesses without a comparable retail footprint. A borrower who values an in-person meeting may find that useful, provided a suitable local broker is available.

Network size does not establish the quality or relevant experience of the broker assigned to a particular loan. Ask the local broker which borrower types they regularly handle, which lenders they are personally accredited with, whether they charge a fee and who will provide updates during the application.

Best fit for
Borrowers who prefer a recognisable national brand and in-person meetings where available
Evidence reviewed
  • national broker and retail-store presence.
  • choice between local contact and digital tools.
Trade-off
service and accreditation can vary between brokers.
What to confirm
the local broker's experience with your income, property and timing.

Loan Market: local network and broad panel claim

Loan Market's Australian website describes a network of more than 700 brokers and access to more than 100 banks and lenders. Those current provider figures show broad reach, but an individual broker may not hold every accreditation and not every lender will suit every file.

The business combines a large network with local broker search. Finder's 2026 customer satisfaction awards named Loan Market its Most Loved Mortgage Broker, based on Finder's own survey method and sample. That award is useful supporting evidence, but it does not measure every broker, every borrower type or comparative loan outcomes.

Loan Market may belong on a shortlist for borrowers who want local choice and a wide provider-stated panel. The deciding evidence should come from the chosen broker: recent experience with the scenario, clear ownership of the application, lender exclusions, fees and a written explanation of the comparison.

Best fit for
Borrowers who want local choice across a sizeable broker network
Evidence reviewed
  • more than 700 brokers and a provider-stated panel of 100+ banks and lenders.
  • a current third-party customer satisfaction award.
Trade-off
provider and award figures do not guarantee an individual experience.
What to confirm
the exact lenders the selected broker can consider for you.

Next step

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Share the loan goal, timing and a few key details. An emoney broker can then pick up the enquiry with the relevant context.Compare the process with emoney

Mortgage Choice: national franchise network and written process

Mortgage Choice says its brokers work with more than 35 lenders and can access thousands of loans. It is owned by REA Group and provides local broker search as well as remote contact options through a national franchise network.

A current customer charter and credit guide gives borrowers a written place to inspect service commitments, remuneration information, privacy handling and the complaint process. That documentation is a useful transparency signal, though the borrower still needs to discuss the parts that apply to the selected franchise and broker.

Mortgage Choice may suit someone who wants a national brand with many local operators. The franchise model also makes broker-level checking important. Confirm who employs or authorises the broker, which panel lenders are relevant, whether the local office adds any fee and how communication is handled if the broker is unavailable.

Best fit for
Borrowers who value local access and a clearly documented process
Evidence reviewed
  • national franchise access and a provider-stated panel of more than 35 lenders.
  • current customer charter and credit guide are easy to find.
Trade-off
local experience can vary across a franchise network.
What to confirm
local fees, panel access and application ownership.

Lendi: online-first application path

Lendi presents an online-first home-loan service supported by home-loan specialists. Lendi and Aussie sit within the same corporate group, but their consumer service models remain different enough to compare separately.

The online-first path may suit a borrower who prefers to research, provide information and communicate remotely. Digital convenience should still be separated from comparison breadth. Ask which lenders can actually be assessed, when a specialist becomes involved and whether the same person remains responsible through approval and settlement.

A borrower with complex income, a time-sensitive purchase or a strong preference for face-to-face support should test whether the process provides enough continuity and explanation. The relevant question is not whether online or local is universally better, but whether the service can handle the specific file without leaving key decisions unexplained.

Best fit for
Borrowers comfortable researching and communicating remotely
Evidence reviewed
  • a clearly digital service model with remote specialist support.
  • lender comparison is built into the online-first process.
Trade-off
online convenience does not establish whole-market coverage or broker continuity.
What to confirm
who owns the file and how exceptions or complex questions are handled.

How to choose the best mortgage broker for you

Reduce the shortlist to two brokers whose service models fit your needs, then ask both the same questions. MoneySmart recommends checking the broker's licence details, experience, lender panel, unavailable lenders, fees, remuneration and explanation of why a proposed option is in your best interests.

Use a real scenario rather than asking which business is best in the abstract. Explain the loan goal, timing, income type, deposit or equity position and the support you expect. A useful first conversation should reveal whether the broker understands the file, what evidence is needed and where the comparison will be limited.

Do not choose from star ratings alone. Read recent detailed reviews, including negative ones, for patterns in communication, problem handling and post-settlement service. Then compare the broker's written scope, fees and next steps before providing a full application or consenting to a credit enquiry.

Ask both brokersA useful answer should include
Who authorises you?Licence or credit representative details that can be checked
Which lenders can you compare?Relevant panel lenders, exclusions and personal accreditations
What will I pay?Direct fees, lender-paid remuneration and when each amount applies
Why do you handle loans like mine?Recent, relevant experience without disclosing another client's information
Who owns the process?Named contact, update rhythm, escalation route and settlement support
What happens later?A concrete review or follow-up process, not a vague promise

What this comparison cannot tell you

A national brand comparison cannot identify the best individual broker for a borrower it has never met. Public panel sizes, network counts and review totals are collected under different methods. They also change over time and may not reflect the accreditations or workload of the person handling a new enquiry.

This page does not compare interest rates because a rate without the loan amount, term, fees, features, eligibility and date is not a fair like-for-like measure. It also does not assess private application outcomes, complaint files or every broker business in the market.

The source claims, licence details, disclosures and links were rechecked on 11 August 2026. This page is scheduled for review at least quarterly and whenever a named business changes ownership, public panel claims, service model or material customer evidence.

  • Shortlist scope: five consumer-facing businesses with national reach or remote access.
  • Evidence limit: public sources only, with provider claims clearly identified.
  • No paid inclusion and no fabricated numeric score.
  • Next scheduled evidence review: 11 November 2026.

Sources used

  1. Using a mortgage broker

    ASIC MoneySmartofficial sourceChecked 11 August 2026

  2. RG 273 Mortgage brokers: Best interests duty

    ASICofficial sourceChecked 11 August 2026

  3. Guide to comparator websites for operators and suppliers

    ACCCofficial sourceChecked 11 August 2026

  4. Write high quality reviews

    Google Search Centralofficial sourceChecked 11 August 2026

  5. emoney Home Loans

    emoney Home Loansemoney sourceChecked 11 August 2026

  6. Credit Guide request and explanation

    emoney Home Loansemoney sourceChecked 11 August 2026

  7. emoney Home Loans Google reviews

    Google Mapsindustry sourceChecked 10 August 2026

  8. About Aussie

    Aussieindustry sourceChecked 11 August 2026

  9. Loan Market Australia

    Loan Marketindustry sourceChecked 11 August 2026

  10. Mortgage broker customer satisfaction awards

    Finderindustry sourceChecked 11 August 2026

  11. About Mortgage Choice

    Mortgage Choiceindustry sourceChecked 11 August 2026

  12. Customer Charter and Credit Guide, May 2026

    Mortgage Choiceindustry sourceChecked 11 August 2026

  13. Lendi Group

    Lendi Groupindustry sourceChecked 11 August 2026

General information only

This guide is general information and does not take into account your objectives, financial situation, or needs. A broker can review your circumstances before any recommendation.

Before you choose

Compare the support, costs and limits clearly.

Share what you are weighing up. A broker can explain the process, costs and questions that apply to your situation.

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